Connecting OACS to ADWC.

This blog explains how to connect OAC to Oracle Autonomous Data Warehouse Cloud. 

Introduction about Autonomous Data Warehouse Cloud (ADWC)

Autonomous Data Warehouse Cloud Service, fully managed pre-configured data warehousing environment by Oracle. It is built on the next generation technology using artificial intelligence to deliver unprecedented reliability, performance, and highly elastic data management to enable data warehouse deployment in seconds.

Oracle Autonomous Data Warehouse is a PaaS offering and built on Top of Oracle Database Supports

• Structured Query Language (SQL)
• Business Intelligence Tools (BI)

ADWC has only accepts secure connections to the database, you need to download a wallet file containing your credentials first. The wallet is downloaded from the ADWC service console. On the Instances page, find database and click “DB Connections (or) Service Console” in the actions menu.

Service Now Tickets

SBD Service Now offers the best IT support to every user. The Support teams are comprised of trained, experienced professionals with deep product knowledge and real-world experience. The goal of support is that team effort is to help to entire SBD & resolve issues as quickly as possible.

Support Basics:

Working Hours: The Support teams are available 24/7 days a week, including all holidays.
Online support: The Support system is available at sbdkproduction.service-now.com. Users receive user IDs during the implementation process.

IT Central Problem Management:

Problem Management is the process responsible for managing the complete lifecycle of all “problems”. From Identifying the problem, through investigating its root cause, documenting and tracking corrective measures. The primary objective of Problem Management is to prevent problems and the resulting Incidents from occurring, to eliminate incidents and to minimize the impact of incidents that cannot be prevented.